How We Work - Rates and Fees
What is the service charge
if you need a repair?
Repair costs vary depending on your make and model and type of appliance. Our affordable service fee ranges between $69.95 to $109.95 for High-end appliances. The Tech will diagnose the problem, and if your repair is in need of a part, our technician will talk over the details before any repair are made, prices will vary. Labor fees will vary on each job, average fees are $60-200 if two men are needed. Emergencies service is available for a fair price Monday - Friday 5pm till 7pm.
How We Work - Guarantees
What is the
warranty or guarantee? - Does it cover parts, labor or both?
You can expect most repairs to offer a minimum 30 day warranty on service fee and minimum 30 day warranty on most parts. Some electronic parts cannot be returned, your tech will advise beforehand. Warranties are only given when there is no sign of mistreat or tampering with repairs in any way. Warranties that are given vary based on the job and services rendered, talk to your tech for details.
How We Work - Scheduling
How soon can I be
scheduled for a service visit? Will I have to wait days or weeks?
RNC Appliance is dedicated to providing same day appliance service. However, if we
are not able to send a tech that same day, we will schedule you for our next soonest available. Appointments are available as
early as the next day or the same week. Fridges that are not cooling are at the top of our priority list. We will try our best to service you within 24 hours. Just call us. Please call if emergency services are needed. Emergency hours are Monday thru Friday 5-7pm.
WE ACCEPT THE FOLLOWING PAYMENT METHODS
ALL MAJOR CREDIT CARDS
E-BILLING IS NOW AVAILABLE
FOR ACCOUNTS AND REALTORS YOU MAY USE OUR
E-BILLING METHOD , OR PLEASE MAIL CHECKS TO :
RNC Appliance Inc.
PO. Box 411
Reading, MA 01867